SoberPal Privacy Policy

At SoberPal, we care deeply about your privacy and the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use the SoberPal mobile application or visit our related websites.

By accessing or using SoberPal, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.

Last updated: March 2026

Effective date: September 2025

Information We Collect

  • Account details (optional): name, email, or nickname if you create an account or contact us for support
  • App usage data: number of daily drinks, quit streaks, and pet-progress metrics you log in the app
  • Analytics data (optional): if you opt in, anonymized device or engagement data to help us improve SoberPal
  • We do not collect health data or any information that is not necessary to run the app or provide support

Data Handling and Storage

  • Local-first storage: All drink counts, daily plans, and bear evolution progress are stored locally on your device by default
  • Optional cloud backup: If you choose to back up your data or sync across devices, it is encrypted and stored securely with our trusted cloud provider
  • No hidden access: No SoberPal team member can view your drink logs or private notes

How We Use Your Information

  • Provide, operate, and maintain SoberPal's core features
  • Personalize your quit plan and pet evolution
  • Communicate with you (e.g., support replies, important updates)
  • Improve app functionality, if you opt in to analytics
  • Develop new features that support an alcohol-free lifestyle

Information Sharing and Disclosure

  • We never sell or rent your personal data
  • Service providers who help us operate the app (hosting, analytics) under strict confidentiality agreements
  • Legal authorities, if required to comply with law or protect rights, safety, or property

Data Security

  • We use administrative, technical, and physical safeguards to protect your data
  • However, no security system is impenetrable, and we cannot guarantee absolute security
  • For maximum protection, keep your device and backup passwords safe

Data Retention

  • Local data: Your drink logs, quit plans, and bear progress stored on your device are retained for as long as the app is installed. Uninstalling SoberPal permanently removes all locally stored data
  • Cloud backup data: If you opted in to cloud backup, your encrypted data is retained for as long as your account is active. After account deletion, cloud data is permanently removed within 30 days
  • Analytics data: Anonymized analytics data is retained for up to 24 months, after which it is automatically deleted
  • Support correspondence: Emails and support tickets are retained for up to 12 months after your last interaction to ensure we can assist you effectively

Data Deletion

  • You can delete all locally stored data at any time by uninstalling the SoberPal app from your device
  • To request deletion of any cloud-stored data or account information, email us at support@miu.digital with the subject line "Data Deletion Request"
  • We will process your deletion request within 30 days and confirm once your data has been permanently removed
  • After deletion, your data cannot be recovered. Please make sure you no longer need your progress history before requesting deletion
  • You may also request a copy of your data before deletion by including that in your request

Contact Us

  • If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@miu.digital
  • Last Updated: March 2026

Cookies and Tracking Technologies

Our website may use cookies to improve your browsing experience. Inside the mobile app we do not use cookies.

For analytics and install attribution (optional and anonymized), we may integrate:

  • • Google Analytics / Firebase Analytics to understand aggregate usage
  • • AppsFlyer to measure marketing performance

You can disable these at any time in the app settings or through your device's privacy controls.

We Collect Only What We Need

We collect only the minimum information needed to help you quit drinking and grow your virtual bear companion. Your privacy is a core design principle of SoberPal.

Privacy-First Design

All your drink counts, quit plans, and bear progress are stored locally on your device by default. We only use cloud storage if you explicitly choose to back up your data.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We will notify you of any material changes through email or prominent notice on our website.

Continued use of our services after policy changes constitutes acceptance of the updated terms.

Questions About Our Privacy Policy?

We're here to help. Contact us if you have any questions or concerns about how we handle your personal information.

Contact Us